Privacy policy

Collection of Personal Data

Personal data is collected directly from users when they register using the contact form.

Purposes

We process personal data through our contact form for the following purposes:

  • to manage and send emails or newsletters, along with direct marketing, to users who have given their consent
  • to manage, process and reply to questions, requests and enquiries from users;
  • to manage and process requests to access, rectify or erase data, object to, or limit, processing.

Accuracy and Updating of Data

Users providing information must ensure that such information is accurate and updated. By validating the form, users represent and warrant that they have read and understood this Policy and agree to comply with its terms.

Transfers

The personal data we collect will not be transferred to third parties for commercial purposes in any circumstances whatsoever. However, it may be transferred to technical providers involved in the achievement of the purposes stated above.

Data Retention Periods

Your personal data will be retained and used for the period of time provided for by the applicable legislation and/or norm.
Accordingly, the personal data collected will be erased whenever one of the following events occurs:
– expiry of the retention period
– exercise of the right to erase by a user in accordance with the applicable regulations and the procedures set out in Clause 7 below.

Confidentiality and Integrity

We implement the security measures required to protect the confidentiality and integrity of the personal data we process.
However, we cannot guarantee that those measures will completely prevent any disclosure of personal data and we may not be held liable for any security breach, in particular in cases involving fraudulent behaviour by a third party or where the security breach was caused by the user.
We do not intend to transfer personal data to countries that do not provide an adequate level of protection, as defined in the legislation in force.

Right of Access, Right to Rectification and Erasure and Right to Object to, or Limit, Processing

Pursuant to the applicable regulations, users have the right to request access to or the rectification or erasure of the personal data we process and the right to restrict the processing of that data. Users may also object to the processing of their personal data for direct marketing purposes.
Users may exercise those rights at any time, without any explanations as to the reasons why, using the contact form on our website or by sending their request to the following address, enclosing proof of their identity:

Château Cantenac Brown
Cantenac
33460 Margaux
France

Statistical tracking

The site https://www.cantenacbrown.com/ uses Matomo which is a service for monitoring and analyzing anonymous visits that respects the privacy of users. This tool, in accordance with the recommendations of the CNIL and the directives on the general regulations on the protection of data (R.G.P.D) is exempt from monitoring consent in France. However, you can decide to exclude your visit from this statistical collection by disabling the Matomo script, by unchecking the box below.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.